◆ A reefer surcharge billed above contract, caught with the dispute letter drafted
Fuel surcharge billed above contract on a frozen lane.
Polar Reefer Lines billed a reefer fuel surcharge of 31% on the KC to Dallas frozen lane, where the contract caps it at 24% against the published index for the week. The auditor read the invoice against the contract, caught the gap, and drafted the dispute letter, so the recovery is a one-click send instead of a manual reconciliation nobody has time for.
Recommended: send the drafted dispute on invoice PRL-44821 to recover the $1,140 overcharge; the same pattern appears on three more Polar invoices this month.
INVOICE PRL-44821KC → DALLAS · FROZEN
Linehaul$2,180.00
Reefer service$340.00
Fuel surcharge @ 31%$1,140.00 ⚠
Detention$0.00
CONTRACT CAP @ 24%−$430 due
◆ Flagged invoices Export
| Invoice · carrier | Lane | Billed | Issue | Recoverable | Status |
|---|
↳ Click any invoice to read the line-by-line audit and the drafted dispute letter.
Where the leakage is
Recoverable by charge type · MTD
Fuel surcharge over cap$31.2K
Accessorial / detention errors$19.8K
Duplicate / rebill$12.1K
Reweigh / reclass$8.3K
The math on a $2M bill
Why 3 to 5% matters
Annual freight spend$2.0M
Recovery at 3%$60K
Recovery at 5%$100K
Every invoice gets checked against contract, so the leakage that used to slip through on volume gets caught and recovered.
Plugs into the stack MRB already runs
read-only · works with your TMS & contract rates · ~4–6 week build
TMS / billing
TMyour TMSContract rates
RTrate tablesFuel index
FXDOE indexCarrier EDI
ED210 / 214→ Tell us your exact systems and we map the connectors to them. It reads your invoices against your contract rates and drafts the dispute. Nothing migrates.
On a $2M freight bill, recovering 3 to 5% is $60 to 100K a year.
Mockup by Instive AI for MRB Logistics · sample data
◆ Disputes in flight
Recovery pipeline
Drafted → sent → recovered
Drafted, ready to send9 · $23.1K
Sent, awaiting carrier5 · $25.5K
Recovered this month$71.4K
→ The drafting is the slow part, and it is done automatically; sending is one click.
By carrier
Recoverable · MTD
Polar Reefer Lines$18.2K
Heartland Carriers$11.4K
Midwest Freightways$7.9K
Repeat patterns
Flagged for a rate-talk
Polar Reefer's fuel surcharge has run over the contract cap four months running. The auditor surfaces the pattern, not just the single invoice, so the conversation can move from one-off disputes to a contract fix.
Recovers leakage that used to slip through on volume, with the letter already drafted.
Recovery view · Instive AI for MRB · sample data
◆ Where audit catches the most
Frozen / reefer
temp-controlled lanes
Invoices · MTD410
Flag rate3.4%
Top issuefuel cap
Dry van
general freight
Invoices · MTD620
Flag rate1.6%
Top issueaccessorials
LTL
less-than-truckload
Invoices · MTD254
Flag rate2.1%
Top issuereclass
One auditor, every lane
same check across reefer, dry and LTL
Reefer, dry van and LTL invoices all get checked against the same contract rates and fuel index. The reefer lanes flag most because that is where the fuel-cap leakage lives, but nothing rides on a manual spot-check anymore.
One AI layer · freight invoice audit across every lane.
Mockup by Instive AI for MRB Logistics · sample data